You now need to reinstall macOS via Recovery. We run through how to reinstall macOS, separately, but we’ll explain the steps below. The macOS Utilities screen will show a series of options.Įrasing the drive can take a few minutes, but once it’s done head back to the macOS Utilities menu and select Reinstall macOS.Turn it on again while holding the Command and R keys simultaneously until you see the Apple logo or hear a chime.Eventually you will be able to select Options > Continue and this will open up Recovery, as per the image below (please excuse the quality when it’s not possible to screenshot!).Eventually the Apple logo will appear with text below it informing that if you continue holding the power button you will be able to access startup options.Press the on button and keep it pressed.The method depends on whether you have an Intel powered Mac, or one with an Apple M-series chip. We run through how to use Mac Recovery Mode in a separate article, but we will run through the process quickly here: Whether you need to wipe your Mac to pass it on to a new user, or because you have forgotten the password, you need to boot into Recovery mode.
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